Privacy Policy

 

At Custom Clothing 4U/Jailbird Designs (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how it is used, when it may be shared, and the choices available to you regarding your personal information.

1. Information We Collect

We may collect personal information when you visit our website, place an order, create an account, contact us, or subscribe to marketing communications.

The information we collect may include:

• Your name, email address, telephone number, and mailing address.
• Information related to orders, purchases, and transaction history.
• Preferences regarding communications and marketing.
• Technical information such as IP address, browser type, device details, and operating system.
• Website activity and usage information collected through cookies, analytics tools, and similar technologies.

2. How We Use Personal Information

We use personal information for a variety of business and operational purposes, including to:

• Process, manage, and deliver orders.
• Provide customer service and respond to inquiries.
• Communicate with customers regarding orders, accounts, and services.
• Send promotional and marketing communications where permitted or consented to.
• Deliver more relevant advertising through approved third-party advertising partners.
• Analyze website performance and improve our products, services, and user experience.
• Meet legal, regulatory, and contractual obligations.

3. Marketing Communications and Advertising

If you choose to receive marketing communications, we may send emails regarding products, special offers, promotions, company updates, and other information that may be of interest to you.

To help us provide more relevant advertising, we may use trusted advertising platforms, including Google and Meta. In certain cases, hashed or encrypted versions of contact information may be used to create custom advertising audiences. We do not provide raw personal information to third parties for their independent marketing purposes.

You may opt out of receiving marketing emails at any time by using the unsubscribe link included in our communications or by contacting us directly.

4. Cookies and Similar Technologies

Our website uses cookies and related technologies to improve functionality and better understand how visitors use our services.

These technologies may be used to:

• Recognize returning visitors and devices.
• Measure website traffic and user engagement.
• Customize content and improve user experience.
• Support advertising and remarketing efforts on third-party platforms.

Cookies may be placed by Custom Clothing 4U or by approved third-party service providers. Most web browsers allow you to manage or disable cookies through browser settings. You may also learn more about interest-based advertising options through https://youradchoices.ca.

Third-Party Storefronts

Custom Clothing 4U provides tools and services that allow affiliated clients (“Shopkeepers”) to create and operate their own online storefronts.

Shopkeepers may independently implement analytics services, advertising pixels, or other tracking technologies within their storefronts. Because these tools are controlled by the Shopkeepers themselves, Custom Clothing 4U does not oversee or direct their data collection practices.

If you are visiting or purchasing through a Shopkeeper storefront, we encourage you to review that Shopkeeper’s privacy policy and contact them directly with any questions regarding their handling of personal information.

5. Consent

By providing personal information to us, including when placing an order, subscribing to communications, or using our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

In accordance with Canada’s Anti-Spam Legislation (CASL):

• We obtain express consent for commercial electronic messages where required.
• Implied consent arising from an existing business relationship may remain valid for up to two years unless withdrawn sooner.

You may withdraw your consent to marketing communications at any time. Requests to unsubscribe are processed promptly and, in any event, within applicable legal timeframes.

6. Children’s Privacy

Our services are intended for individuals who are at least 13 years of age. We do not knowingly collect personal information from children under 13 years old.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and, where appropriate, remove the information from our records.

7. Access, Corrections, and Deletion Requests

Subject to applicable laws, you may have the right to:

• Request access to the personal information we maintain about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of personal information where permitted by law.

Requests may be submitted using the contact information provided below. We will respond within a reasonable period and may require verification of identity before processing a request.

8. Protecting Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

While no method of data transmission or storage can be guaranteed to be completely secure, we take commercially reasonable steps to safeguard the information entrusted to us.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with a revised “Last Updated” date. Continued use of our services following any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact us:

Custom Clothing 4U/Jailbird Designs
380 High Street East
Strathroy, Ontario N7G 3W4
info@customclothing4u.com